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Payment


We accept your payment either by Credit Card or PayPal account.
Your payment by Credit card through PayPal site.

*what is PayPal
The safer, easier way to pay online with your credit card.
Pay without exposing credit card numbers to the merchant.
Sending money is always free.

https://www.paypal.com/


Shipping Method


Your order will be shipped from Japan to your destination via EMS (Express Mail Service, Japan Post Service) and it usually takes 5 to 10 business days to arrive. You can check the status via Tracking Service by the EMS Number which we will send to you after your order is shipped.


Shipping Cost


The shipping cost is included in the product price. Please click "Add to cart" button of the region where you hope for the delivery.

*Special shipping charges may apply to certain oversized items. We will inform you of the cost of these additional charges via Email prior to processing your order.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to buying.

These charges are normally collected by the delivering freight company or when you pick the item up. Do not confuse them for additional shipping charges.

We do not mark merchandise values below value or mark items as "gifts" – US and International government regulations prohibit such behavior.



Return Policy


If you receive a damaged/defective goods or non-delivery, please report to us immediately (WITHIN 7 DAYS of its delivery to you).
We will accept the exchange of the product.

We do not accept returning items excluding the above-mentioned reason.
The warranty is valid only in Japan.


Privacy Policy

Our shop takes payment through PayPal. This is a secure page. Your credit card details are only used for this transaction and will not be stored.
"&design" does not share your personal information with anybody besides you. Also we do not sell or rent to third parties. We strongly promise to protect your personal information.



Contact us


Email:
Online ordering - shop@anddesign.jp
General enquiry - info@anddesign.jp

Mailing Address:
&design Co., Ltd.
3-3-17-3E, Higashi-nihonbashi, Tyuou-ku, Tokyo, 103-0004, Japan

Tel: +81-3-6426-0162
Fax: +81-3-6426-0163

Our Homepage:
http://www.anddesign.jp/


Changes to terms


These terms are variable and subject to change without notice and "&design" reserve the right to vary these terms from time to time as we see fit. Furthermore these terms may be withdrawn without notice and may vary from contract to contract. A written copy of our current terms is available upon request.


If you have any questions regarding these terms, please contact us.

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